{% block subject %}[{{ guest.system_company.name }}] {{ticket.subject}}{% endblock %}
{% block content %}
{% filter markdown %}

Hi {{ c.first_name }} {{ c.last_name }},

{{ticket.messages[0].content}}

***

Ticket ID: #{{ticket.id}}   
Department: {{ticket.helpdesk.name}}   
Status: {{ticket.status|title}}   

Login to members area: {{ 'login'|link }}?email={{ c.email }}   
Reply Ticket at: {{'support/ticket'|link}}/{{ ticket.id }}


Please do not reply to this email directly. Use link provided above
      
{{ guest.system_company.signature }}

{% endfilter %}

{% endblock %}