<?php
/**
 * The request module zh-tw file of XiRangCSM
 *
 * @copyright   Copyright 2009-2011 青島易軟天創網絡科技有限公司 (QingDao Nature Easy Soft Network Technology Co,LTD www.cnezsoft.com)
 * @license     商業軟件非免費軟件
 * @author      Congzhi Chen<congzhi@cnezsoft.com>
 * @package     request
 * @version     $Id: zh-tw.php 1914 2011-06-24 10:11:25Z yidong@cnezsoft.com $
 * @link        http://www.chanzhi.org
 */
$lang->request->common          = '工單管理';
$lang->request->admin           = '工單管理';
$lang->request->browse          = '我的工單';
$lang->request->view            = '工單詳情';
$lang->request->create          = '提交工單';
$lang->request->editRequset     = '編輯工單';
$lang->request->comment         = '主管點評';
$lang->request->changeStatus    = '更改狀態';
$lang->request->setCategory     = '工單分類';
$lang->request->editReply       = '編輯回覆';
$lang->request->year            = '年';
$lang->request->productCategory = '產品分類';
$lang->request->productList     = '產品列表';

$lang->request->setting         = '工單設置';
$lang->request->categoryRule    = '分類規則';
$lang->request->defaultTime     = '預設服務周期';

$lang->request->categoryRuleList = new stdclass();
$lang->request->categoryRuleList->global     = '統一分類';
$lang->request->categoryRuleList->byCategory = '按產品分類設置';
$lang->request->categoryRuleList->byProduct  = '按產品設置';

$lang->request->confirmClose = '您確定要關閉該問題嗎？';
$lang->request->pleaseSelect = '請選擇...';
$lang->request->emptyWarning = '內容不能為空，請重新填寫!';
$lang->request->emptyValuate = '請選擇評價';
$lang->request->servicer     = '客服';
$lang->request->noServices   = '對不起，您沒有權限提交一個工單。';

$lang->request->id          = '編號';
$lang->request->title       = '標題';
$lang->request->product     = '產品';
$lang->request->category    = '分類';
$lang->request->customer    = '提交人';
$lang->request->addedDate   = '提交時間';
$lang->request->status      = '狀態';
$lang->request->assignedTo  = '指派給';
$lang->request->repliedDate = '回覆時間';
$lang->request->repliedBy   = '由誰回覆';
$lang->request->closedDate  = '關閉時間';
$lang->request->closedBy    = '由誰關閉';

$lang->request->ask           = '提問';
$lang->request->category      = '分類';
$lang->request->title         = '標題';
$lang->request->desc          = '描述';
$lang->request->answer        = '回答';
$lang->request->selectFAQ     = '選擇常見問題';
$lang->request->replyList     = '回覆列表';
$lang->request->categoryList  = '分類列表';
$lang->request->inputCategory = '請選擇分類';

$lang->request->actionList         = '問題記錄';
$lang->request->valuate            = '評價';
$lang->request->valuateNotice      = '（評價後，問題將自動關閉）';
$lang->request->valuateResult      = '用戶評價:';
$lang->request->valuateContent     = '評價詳情:';
$lang->request->valuatePlaceholder = '請填寫您的評價';
$lang->request->subRating          = '評價';
$lang->request->file               = '附件';

$lang->request->valuates['good']        = '非常滿意';
$lang->request->valuates['satisfied']   = '滿意';
$lang->request->valuates['unsatisfied'] = '不滿意';

$lang->request->assignedToMe  = '指派給我';
$lang->request->all           = '所有';
$lang->request->repliedByMe   = '由我回覆';
$lang->request->allowedClosed = '可關閉';
$lang->request->search        = '搜索';

$lang->request->statusList['wait']          = '未處理';
$lang->request->statusList['viewed']        = '已查閲';
$lang->request->statusList['replied']       = '已回覆';
$lang->request->statusList['doubted']       = '追問中';
$lang->request->statusList['closed']        = '已關閉';
//$lang->request->statusList['transfered']    = '已轉交';

$lang->request->close           = '關閉';
$lang->request->reply           = '回覆';
$lang->request->edit            = '編輯';
$lang->request->doubt           = '追問';
$lang->request->assign          = '指派';
$lang->request->transfer        = '轉交產品';
$lang->request->transfered      = '已轉交';
$lang->request->transferSuccess = '該問題已轉交產品';
$lang->request->commentReply    = '點評';

$lang->request->productReply = "產品回覆內容";
